FRANKFORT, Ky. (Jan. 28, 2026) – With the Commonwealth under a continued state of emergency due to recent winter storms, Attorney General Russell Coleman is reminding Kentuckians the Attorney General’s Price Gouging Hotline remains open.
Since Friday, Kentuckians have made 74 reports both online and through calling the hotline. The majority of the complaints are fuel-related, including gasoline, kerosene and propane. Attorney General Coleman encourages any Kentuckian who suspects price gouging to report it online or call 1-888-432-9257.
Consumers are reminded to include as much detail as possible about the suspected price gouging and to confirm the complaint contains accurate contact information for the consumer. The Attorney General’s Office of Consumer Protection reviews the complaints to determine if price gouging has occurred.
“Severe weather makes us more vulnerable, and scammers know it. Protecting Kentucky consumers during emergencies is a core responsibility of our Office,” said Attorney General Coleman.
Kentucky law defines price gouging as a grossly excessive charge—more than 10% above the price prior to the emergency declaration—that is not related to higher costs to the seller. Goods and services covered by Kentucky’s price gouging law include food, gasoline, natural gas, heating oil, shelter, transportation, emergency cleanup, and repair or reconstruction services like tree removal.
In the nearly two decades since Kentucky’s General Assembly passed legislation prohibiting price gouging, the Office of Consumer Protection has pursued numerous actions to hold companies accountable for attempting to take advantage of Kentuckians at some of their most vulnerable times.
(Kevin Grout – Office of Attorney General Russell Coleman)